Customer relationship management (CRM)

CRM helps you to get control, by use of history in connection with activities, quotations and orders. You will get in control in respect to your customers, so that you have more knowledge and can plan your sales and marketing activities. CRM helps you to get control over your business with updated and structured knowledge, which increases loyalty and business bottom line.

Companies who used the possibilities in CRM - work faster, are more responsive to changes in the market, sees new possibilities and business options more easily.

 

Minerva CRM has chosen Oracle/Siebel, Microsoft, Galeforce Solutions, C4, as our partners. 

 

We use a well documented project model with KPI's and risk management, which ensures that the expected results are reached in respect to time and budget.

 

Minerva CRM services

Business and CRM analysis

Technical analysis

Project Management

Training

Change Management

Implementation

Configuration

Scripting

Integration

Data Loads

Upgrading

Support